Software Technology Parks of India. (SETTING-UP AND MANAGING GOVERNMENT COMMUNITY CLOUD (GCC) & HYBRID CLOUD)
Scheme - SETTING-UP AND MANAGING GOVERNMENT COMMUNITY CLOUD (GCC) & HYBRID CLOUD
Department - Software Technology Parks of India.
Mode of Submission:- Online
Tender Id :- STPI/HQ/PDC/07/2021-22/224
Location:- PAN INDIA
Last Date:- 15-09-2022
Eligibility Criteria -
Background
The Digital India Program has been instrumental in bringing transparency with innovative digital services for citizens and enabled government departments in their digital transformation journey. Various government departments in India are having plans for an innovative approach towards the adoption of Analytics/AI/ML/DL to transform their operations and services. This will require huge compute, storage, and data-crunching capabilities, to serve the next-generation Data & AI requirements of GOI. Accordingly, the following key business drivers have been considered:
• Architecting hyper-scale cloud for AI and data-centric workload: AI-enabled solution(s) would drive the innovation which is required for better government service delivery in India. AI solutions, more specifically ML (including DL) solutions, require processing a huge number of calculations quickly, thus necessitating increased processing power. To capitalize fully on the opportunities in today’s data-driven government, it is needed:
✓ To design at least the high-performance computing architectures to accommodate demanding AI workloads.
✓ Also, the cloud is changing the way how data is stored and processed these days. Solutions are designed around a data pipeline that describes how data flows through a solution, where it is processed, where it is stored, and how it is consumed by the next component in the pipeline.
✓ Rapid change in technology and procurement hurdles creates technology adoption challenges for government departments. Maintaining an AI cloud setup would require continuous technology updates and upgrades including the adoption of newer technologies. Globally, governments have encouraged and incentivized the private sector to implement these technologies for their operations.
• Platform-based approach for faster adoption of the cloud: The cloud should natively offer platform capabilities (PaaS) for bringing a competitive edge for technologies like analytics, machine learning, AI, chatbots, sensors, IoT devices and image processing in a fully managed way. PaaS offerings for AI and Dev-Ops can accelerate development cycles with continuous integration capabilities with pre-built components, apps, and connectors.
• Emerging need for Hybrid Cloud: Hybrid cloud is another need emerging from government departments. A Hybrid Cloud is a computing environment that combines a Public Cloud and a Private Cloud by allowing data and applications to be shared between them. When computing and processing demand fluctuates, Hybrid Cloud computing gives Governments the ability to seamlessly scale their On-Premises infrastructure up to the Public Cloud to handle any overflow - without giving third-party datacenters access to the entirety of their data. Some of the advantages are as follows:
✓ Government organizations gain the flexibility and computing power of the Public Cloud for basic and non-sensitive computing tasks while keeping business-critical applications and data On-Premises, safely behind the organizational firewall.
✓ Using a Hybrid Cloud not only allows Governments to scale computing resources, it also eliminates the need to make massive capital expenditures to handle short-term spikes in demand as well as when the business needs to free up local resources for more sensitive data or applications. Governments will pay only for resources they temporarily use instead of having to purchase, program, and maintain additional resources and equipment that could remain idle over long periods of time. Hybrid cloud computing is a “best of all possible worlds” platform, delivering all the benefits of cloud computing - flexibility, scalability, and cost efficiencies - with the lowest possible risk of data exposure.
✓ Hybrid Cloud allows the customer to create an environment which is a mix of Public Cloud and a Private dedicated setup, hosted within the Data Center. The hybrid cloud allows organizations to store protected or privileged data on a private setup while retaining the ability to leverage scalable computational resources from the Public Cloud platform to run various applications.
✓ Hybrid cloud deployment delivers the best of features on-demand Public Cloud and highly compliant private cloud. The public and private infrastructure components are bound together by standardized or proprietary technology that enables data and application portability.
Eligibility Criteria
i. The agency should be registered under the Companies Act, 1956 or 2013 or LLP firm/ Partnership firm under Partnership Act 1932 and should be in operation for at least 5 years as of 31.03.2022.
Copy of
i. Certificate of incorporation
ii. GST registration certificate
iii. PAN
ii. The Net worth of the Agency as of the end of the latest financial year (i.e., FY 2021-22) should be positive. CA Certificate with CA’s Registration Number and Seal
iii. The agency must have an average annual revenue from operations of not less than Rs 100 crore for the last three consecutive financial years from the Data Centre/Cloud-related services as of 31.03.2022. Copy of audited Profit and Loss Account, Balance Sheet, Income Tax Returns of the last three financial years and Certificate from statutory auditor/CA quantifying the average annual revenue from Data Centre/Cloud-related services.
iv. a. The agency should have a minimum annual average revenue of Rs. 10 crores from “Similar Work” only, in the last three financial years for which the agency’s accounts have been audited.
b. The agency must have executed “Similar Work” in the last 3 years as of 31.03.2022 for at least: Two (2) government / semi-government organizations of Center / State in India
OR
Two (2) reputed large-scale private organizations each have an Annual Turnover of more than Rs. 100 Crore of last two financial years.
Similar work means:
Setting up Public/hybrid/private cloud for a customer
OR
Providing Implementation/support services for proposed IaaS, PaaS, and SaaS cloud services including application migration activities.
Note: Sales of Cloud software licenses not sold as part of any system integration project shall not be considered in the Annual Turnover. Copy of work orders along with completion certificate (for successful implementation) from the Client
v. Cloud Service Provider or its authorised partner (Agency) must have at least 100 employees working in the cloud and managed services operations. Out of which at least 10+ certified resources on the proposed cloud platform at the time of EoI
submission Certificate from statutory auditor/ Signing Authority (HR head) / copy of certificates of certified employees
vi. Cloud Service Provider or its authorised partner (Agency) must possess the following valid Certifications at the time of EoI submission:
A. ISO 9001:2015 (QMS)
B. ISO 20000 (ITSM)
C. ISO 27001 (ISMS)
D. ISO 27017 E. ISO 27018
Copy of Valid Certificate
vii. The agency should: -
a) not be insolvent, in receivership, bankrupt or being wound up, not have its affairs administered by a court or a judicial officer, not have its business activities suspended and must not be the subject of legal proceedings for any of the foregoing reasons.
b) The organization should have been debarred and/ or blacklisted by any organization of GoI/Central PSU/ State Gov. Entities as on the bid submission date.
c) not have, and their directors and officers do not have, been convicted of any criminal offence related to their professional conduct or the making of false statements or misrepresentations as to their qualifications to enter into a procurement contract within three years preceding the commencement of the procurement process, or not have been otherwise disqualified pursuant to debarment proceedings
Self-certification by the authorized signatory duly signed and stamped on the company letterhead
viii. Cloud Service Provider or its authorised partner (Agency) should have an operational public cloud/private cloud/managed services, with a selfservice portal, with at least 50 cloud customers and at least INR 50 crores annual billing from these services. Agency should have 24x7x365 NOC/SOC operations.
References of work orders/Purchase order/ Completion Certificate with name, address, contact person, and contact No, email address.
ix. Cloud Service Provider or its authorised partner’s (Agency) Data Centre should be STQC audited and MeitY empanelled and offer all services from India only as per GoI/ MeitY
MeitY empanelment Certificate
x. Cloud Service Provider or its authorised partner’s (Agency) should be part of MeitY empanelled list with datacentres in multiple availability zones/regions.
MeitY empanelment Certificate
To download detailed RFP, click below link: -
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