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FAQ

Q: What is MSDE?

The Ministry for Skill Development & Entrepreneurship (MSDE) has been formed to focus on enhancing employability of the youth through skill development. The Ministry is responsible for co-ordination of all skill development efforts across the country, removal of disconnect between demand and supply of skilled manpower, building the vocational and technical training framework, skill up-gradation, building of new skills, and innovative thinking not only for existing jobs but also jobs that are to be created. The Ministry aims to Skill on a large Scale with Speed and high Standards in order to achieve its vision of a 'Skilled India'. For more details, refer https://www.msde.gov.in.

Q: What is NSDC?

National Skill Development Corporation (NSDC) is a one of its kind, Public Private Partnership in India, under the Ministry of Skill Development & Entrepreneurship (MSDE). It aims to promote skill development by catalysing and creating large, quality, for-profit vocational institutions. NSDC was set up as part of a National Skill Development Mission to fulfil the growing need in India for skilled manpower across sectors and narrow the existing gap between the demand and supply of skills. For more details, refer https://www.nsdcindia.org.

Q: What is SSC?

Sector Skill Councils (SSCs) are industry-led bodies, who are responsible for defining the skilling requirements, standards, certification, and accreditation of their respective industry sectors. The SSCs prescribe the National Occupation Standards (NOS) and Qualification Pack (QPs) for the job roles relevant to their industry and ensure that these are in accordance with the National Skill Qualification Framework (NSQF). For more details, refer https://nsdcindia.org/sector-skill-councils.

Q: What is Centre Accreditation?

The Centre Accreditation ensures that the Training Centre (TC) has met prescribed quality standards as defined in the Centre Accreditation & Affiliation guidelines, Grading Metrics and respective SSCs.

Q: Our documents are in a language other than English/Hindi, what steps should we follow?

In case any document is in a language other than English/Hindi, the document must be translated into English/Hindi by a professional translator and should provide details (Name, sign etc.) of the translator along with his/her seal. An affidavit on stamp paper of Rs100 duly notarised, stating that the true and correct translation of respective document has been submitted, shall also be furnished by TP/TC as the case may be.

Q: Can I apply for accreditation of my Training Centre without registering first as Training Provider?

NO. You first need to be registered as Training Provider, only then you can apply for accreditation of your Training Centre.

Q: I am a Training Centre. How can I apply for Accreditation?

Your Training Provider needs to be registered first. A Training Centre can apply for Accreditation by filling the online Centre Accreditation Application Form (CAAF) on Skill India Portal, wherein TC needs to provide details of the required parameters, such as Infrastructure, Job Roles, Tools and Equipment. Also, the TC must upload supporting evidences, such as geo-tagged/time stamped data and pictures of the equipment/tools/machinery, by using the mobile application-based technology. Centre accreditation comprises of two stages.

Q: My Training Centre is affiliated to a Sector Skill Council. Do I again need to apply for Accreditation and Affiliation?

Yes. The Training Provider needs to “Register as a Training Provider” on the Skill India Portal. After registration and form submission, Training Provider will receive an e-mail and message along with an “Application Registration Number” and “password”. These login Credentials will be sent to the e-mail address and contact number of the authorized person mentioned in the registration form. The Training Provider shall login to the Skill India Portal using the same login credentials and can create a new Training Centre. A Training Centre needs to apply for Centre Accreditation and Affiliation with respective SSCs.

Q: What are various stages of centre accreditation and affiliation?

Centre Accreditation process consists of two stages: Stage-1: Desktop Assessment Stage-2: Physical Inspection.

Q: What is Stage-1 of the accreditation process?

In Stage-1, desktop assessment of the CAAF is conducted by the Inspection Agency. The Inspection Agency reviews the Centre Accreditation Application Form (CAAF) submitted by the concerned Training Centre (TC), post which they provide a Desktop Assessment status as ‘Deemed Ready’ or ‘Deemed Not Ready’. The Deemed Ready status denotes that the information submitted by the TC in the CAAF is in compliance with the accreditation standards. The Deemed Not Ready status denotes that the Inspection Agency is not satisfied with the CAAF as it does not comply with the accreditation standards. The Desktop Assessment report is available on the TC dashboard.

Q: What is Grading Methodology?

The Grading Methodology involves defining a set of indicators and classifying them into specific categories. The indicators within each category have appropriate weight assigned to them, forming a Grading Metrics. The overall performance of a Training Centre (TC) would be measured by assigning the scores. The corresponding scores are then converted into grades (represented by a Star rating). Based on band/range of the total percentage as per the scores computed, the TCs shall be graded as 1 to 5 Star where 5 Star denotes the highest grade, and 1 Star the lowest.

Q: What is Grade Structure?

Based on band/ range of the total percentage as per the scores computed, the TCs shall be graded as shown in the table, where 5 Star denotes the highest grade, and 1 Star the lowest.

Percentage of Scores Grade
85-100 % 5 star
70- 84 % 4 star
55 -69 % 3 star
40 -54 % 2 star
Below 40 % 1 star
Q: What is Affiliation?

Affiliation is a method for the Training Centres (TC) to get formally associated with Sector Skill Councils in order to impart training to trainees for specific job roles aligned to NSQF. Accreditation and Affiliation are the measuring scales for the provision of quality skilling by the TCs and facilitates related assessment and certification.

Q: Will I get my accreditation certificate immediately after inspection is completed?

No. After inspection is completed, the inspection report is shared with the respective SSCs. Once SSCs verifies the reports and marks the accreditation status as Conditionally Accredited/ Accredited, the TC will get the accreditation certificate.

Q: Is recommendation required for re-accreditation?

Yes, at Stage 2 Recommendation Letter is required by the TC from the scheme/SSDM/donor agency under which they want to participate, to apply for the Re-accreditation process.

Q: How can I apply for renewal of my Training Centre’s accreditation?

The validity of accreditation of a Training Centre (TC) is one year from the date of accreditation. The validity will automatically expire at the end of one year. The option to apply for Reaccreditation will be provided on the TC dashboard 3 months prior to the date of expiry of Accreditation of a job role. The TC will have to make the required payments and go through Stage 1 and 2 of the Accreditation and Affiliation process.

Q: What conditions will be checked during re-accreditation?

In addition to the parameters mentioned in the Accreditation Standards Grading Metrics following conditions should be mandatorily present at the Centre: SSC ToT Certified Trainers for all Job Roles (for which re-accreditation is applied) NIESBUD Certification AEBAS There will be no Conditional Accreditation as Training Centre has already run the operations for this Centre for more than a year and it is expected that TC has fulfilled all the conditions in last 1 year.

Q: How can I register as a Training Provider(TP) on SMART?

The training provider can visit the Skill India Portal and submit the TP registration form. After registration and form submission, the Inspection Agency conducts desktop assessment of the registration form and marks the TP as “Deemed Ready” if all the details are found.

Q: What documents can TPs provide as a proof of their annual turnover?

The TPs must provide a CA Certificate for their annual turnover. The Certificate needs to be on a letter head, stamped and signed with date by CA mentioning his / her CA membership number and firm registration number. Note: No other document will be accepted.

Q: I am a Training Provider. Do I need to pay any registration fees for registeringmyorganization on SMART? Is there any validity for my TP registration on SMART?

Yes, The Training Provider (TP) needs to pay an Application Registration fee of INR 10,000, online while registering the TP. The TP registration on will be valid for 3 years. Post which, the TP will have to re-apply for registration.

Q: I am a Training Provider. Do I need to pay any registration fees for registeringmyorganization on SMART? Is there any validity for my TP registration on SMART?

Yes, The Training Provider (TP) needs to pay an Application Registration fee of INR 10,000, online while registering the TP. The TP registration on will be valid for 3 years. Post which, the TP will have to re-apply for registration.

Q: Will I get any chance to update my TP application on SMART if it is marked Deemed Not Ready?

Yes. The TP can update the application if marked Deemed Not Ready. The TP can access the assessment report to check for errors in the application and update it accordingly.

Q: How many Training Centres can a TP create under it?

There is no limit to number of TCs under any TP. A Deemed Ready TP can create as many TCs they want under them.

Q: What documents can a TC/TP provide as a proof of address?
Any one of the following documents will be accepted as address proof for a TC/TP:

Property ownership deed i.e. Title deeds of the property in the name of the entity duly stamped and registered

Bank statements, electricity bill, telephone bills (of BSNL or MTNL only) in the name of the entity clearly mentioning the address; NOT older than 2 months PAN intimation letter issued by IT authority. It must bear name, and address of the entity. This should be accompanied by Copy of the PAN card in the name of entity

Registration certificate/license issued by Municipal authorities such as Shop & Establishment certificate

Rent agreement to be in the name of the TP/TC (for example if the TP/TC name is ABC limited then the rent agreement should be in the name of ABC limited only) and should be attached as a supporting document along with the Telephone Bill or Electricity Bill of the Owner whose name is mentioned as one of the party in the rent agreement. Bills not older than 2 months. Telephone Bill and Electricity Bill to be of a Government entity such as Telephone Bill from MTNL or BSNL only to be accepted).

PF Registration Certificate

GST Registration

Income TAX assessment order

TAN Allotment letter

Q: What will happen to Government Training Provider IDs which are pending for submission post ‘Deemed not ready’ ?

The Government Training Provider User IDs will be De-Activated post completion of inactive 60 days (no action from Training Provider) from date of Desktop Assessment with ‘Deemed Not Ready’ status. Such TP user IDs will be removed from SkillIndia portal along with all associated details.

Q: What will happen to Training Provider User IDs if validity for 3 years has been completed?

The Training Centre User under TP will not be able to apply for Desktop Assessment, Inspection, Re-inspection, and Re-Accreditation or any other associated process. Till TP complete the TP RE- DA/Renewal process.

Q: How can I create a Training Centre on SMART?

Once TP application is accorded with ‘Deemed Ready’ status, it becomes eligible to create multiple TCs under it.

Q: What is the next step after TC creation on SMART?

Once the applicant creates TC under its TP, a TC username and password is shared on TC SPOC email through which they can log in to the TC dashboard. The applicant then fills up and submits the Centre Accreditation and Affiliation Form (CAAF) by paying applicable fee.

Q: Is there any last date to upload Training Centres on SMART portal?

No there is no last date. However, tickers and notices are updated regularly in case any activity is on hold.

Q: What will happen to Training Centre IDs which are pending for final submission with application fee payment?

The Centre ID will be active for only 2 months from the date of creation, post which these IDs along with all details will be removed from the portal. These Centre IDs will no longer be available under Training Provider dashboard and Centre will not be able to access the CAAF form with the stated Centre IDs.

Q: 5. What documents can a TC/TP provide as a proof of address?
Any one of the following documents will be accepted as address proof for a TC/TP:

Property ownership deed i.e. Title deeds of the property in the name of the entity dulystamped and registered. Bank statements, electricity bill, telephone bills (of BSNL or MTNL only) in the name of the entity clearly mentioning the address; NOT older than 2 months. PAN intimation letter issued by IT authority. It must bear name, and address of the entity. This should be accompanied by Copy of the PAN card in the name of entity.

Registration certificate/license issued by Municipal authorities such as Shop & Establishment certificate. Rent agreement (on 100 rupees stamp paper) to be in the name of the TP/TC (for example if the TP/TC name is ABC limited then the rent agreement should be in the name of ABC limited only) and should be attached as a supporting document along with the Telephone Bill or Electricity Bill of the Owner whose name is mentioned as one of the party in the rent agreement. Bills not older than 2 months. Telephone Bill and Electricity Bill to be of a Government entity such as Telephone Bill from MTNL or BSNL only to be accepted). Also, the rent agreement in the name of SPOC etc. will not be accepted.

PF Registration Certificate.

GST Registration.

Income TAX assessment order.

TAN Allotment letter.

Q: What is the minimum TC score required for a job role to be accredited by IT-ITeS Sector Skill Council?

IT-ITeS Sector Skill Council will accredit a job role only if the TC scores a minimum score of 55% (equivalent to 3 Star as per the Accreditation Standards Grading Metrics). The TC scoring less than 55% will not get accredited by the IT-ITeS Sector Skill Council and would stand “Not Recommended”. A minimum score of 55% ensures that the TC has the basic infrastructure available to deliver trainings on IT-ITeS sector related job roles.

Q: What happens after the TC gets “Deemed Ready” status?

if the TC gets “Deemed Ready” status from the inspection agency, then the stage-1 of the accreditation process is complete and the TC receives a “Letter of Registration”. The letter of registration can be downloaded by the TC from its login.

Q: What is the ‘Letter of Registration’?

Letter of Registration (LOR) is issued to a Training Centre after it successfully completes the Desktop Assessment stage (Stage 1) of the Accreditation process. The desktop assessment is conducted by the Inspection Agency basis the information provided by the applicant during filling up CAAF. This information is validated remotely via desktop assessment on the Accreditation standards and SSC specifications. The LOR is valid for 1 year from the date of issuing.

Q: What is the importance of ‘Letter of Registration’? How/Where can it be used?

LOR contains tentative score and grading which is basis the information provided by the training centre. LOR indicates that the centre has been accorded with ‘Deemed Ready’ status after clearing the Desktop Assessment. Post receiving LOR centre can upload the recommendation letter received from respective scheme/ recommending agency to proceed to Stage 2 Please note LOR is not same as recommendation letter and should not be uploaded while applying for recommendation as per stage 2.

Q: Is it mandatory for a TC to complete stage-1 before applying for stage-2?

Yes. The TC must complete stage-1 and before applying for stage-2.

Q: What will happen to my application that is currently ‘Under Assessment/Under Re-assessment as per the previous process?

For TC applications that are currently ‘Under Assessment/Re-assessment, the Desktop Assessment (DA) will be conducted. Once the TC application is marked Deemed Ready by the Inspection Agency, a Letter of Registration (LOR) will be issued. The fee submitted by the applicant will be refunded except for Rs.3000 which is the DA Fee. For details kindly refer to notice dated 17 July 2018.

Q: What is Continuous Monitoring of Training Centres?

Continuous Monitoring is envisaged to regularly assess the effectiveness of various processes at the Training Centres. In order to overcome significant challenges that remain with regards to the delivery of quality of training, Continuous Monitoring of the TCs is crucial. Please refer to Knowledge Bank for more details.

Q: What is the process to be followed to apply for Training Provider(TP) Re-desktop Assessment?

1. In case you want to make changes in your application, please make payment of INR 10,000. Once payment is successful, your application will be available for making the necessary edits.

Please note: Post applying for Re-DA till the time your application is marked as Deemed Ready, following activities cannot be initiated:

a) Existing TCs under your TP, will not be able to apply for DA, Inspection, Re-inspection, and Re-Accreditation or any other associated process. b) Will not be able to create new Training Centre under your TP.

3. For making changes in TP application form under ‘TP type category’, following conditions will be applicable to different types:


4.In case of change of COI Certificate, TP required to submit name change certificate for the document. (Eg : If during desktop assessment (DA) user has submitted COI in the name of ‘ABC‘ and was marked Deemed Ready then during RE-DA User should submit Name change document as ‘ABCD’ along with Old and New PAN Card)


Note: Please merge old and new document for our verification.
Q: What process needs to be followed for converting the Job Role status from Conditional Accreditation to Accreditation?

Please refer below the steps to be followed for converting the JR status from Conditional Accreditation to Accreditation:

  • Please update the Application already installed on your android phone
  • Please first update ToT Certificate, then AEBAS and NIESBUD details.SkillIndia Portal

For ToT Certificate, TC has to first change the Trainer details with ToT Certified trainer ID. The option for change trainer is available under ‘My CAAF Submit’ -> Action column -> named as ‘Change Trainer’

Once a TC opts for Change trainer, it gets redirected to the page where list of all associated trainers for respective job role will be available. TC again have to select change trainer against the trainer to be changed The Trainer Id over here refers to the Id issued through TOT module (Takshashila). (In case a TC is having ToT Certified Trainer but don’t have the Trainer Id as per ToT module, then TC needs to first register the respective Trainer on ToT module and select the category as ‘Already Certified – Yes’. The Trainer will then logout and will again login to ToT module and complete the other details and submit. These will be shared with SSC and SSC will approve the same from their dashboard. The updated applicable status will be reflected on the ToT module. Once the Trainer is marked as ‘Certified’ on ToT module, the TC will then login to the CAAF form and opt for ‘Change Trainer’ option. For changing the trainer, TC will enter the ToT Certified Trainer Id and submit. The option for ‘Change Trainer’ can be used only if the Trainer is ToT certified.)

Once TC enters Certified Trainer Id an OTP will be triggered to Trainer Mobile and Email. Post successful verification the trainer will be changed/replaced.


Mobile Application

For AEBAS, upload the picture of AEBAS device through Mobile Application, AEBAS device Bill/ Invoice and Attendance proof. For NIESBD, upload the Certificate of NIESBUD Certified Trainer through Mobile Application.

Q: What is the timeline to provide Endorsement letter for Government Training Center?

Government Training Center must provide the endorsement letter (in prescribed format) in 30 calendar days from the Date of CAAF submission.